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Meet Our Staff
Tiffany Rolen - Executive Vice President
Tiffany is a loan officer as well as the Executive Vice President here at ESB Mortgage Company. Her many years of mortgage experience can help guide you through the application process. Rest assured you will receive top-notch customer service and friendly, home-town courtesy when working with Tiffany.
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Rachel Rios - Assistant Vice President
During my 15 years working at ESB Mortgage Company, I have worked with hundreds of homeowners, many of whom are repeat customers. I believe that my clients appreciate my ability to close on their deals and help make their dreams a reality. My experience paired with my exceptional processing team gives customers a smooth transaction. They trust that our team is looking out for their best interests. If you are interested in buying or building a new home or refinancing your existing one, please feel free to contact us and experience firsthand the service that keeps our customers coming back!
Joyce Bailey - Assistant Vice President
With 39 years of experience in the consumer and residential servicing area, I have seen many changes within the mortgage industry. One thing that has remained consistent at ESB Mortgage is our commitment to providing our customers with hometown personal attention. Whether it is answering questions about a loan or working with a distressed homeowner for available options; my “open door policy” means I will always be available to you. My goal is to provide families with excellent customer service throughout the life of their loans.
Stacey Martinek - Compliance Officer
My ten years within the home-building industry and degree in Information Systems make me uniquely qualified to coordinate the company’s compliance with constantly-changing Federal Regulations.    My primary job is to ensure your loans are consistently handled in an accurate and efficient manner, in line with current government regulations.  I love meeting our customers and knowing that they can trust ESB Mortgage with their loans.
Lauren Henson - Loan Officer, Sunnyvale
I started with Ennis State Bank in 2009 as a part-time teller. Since then I have been developing relationships with customers and growing in my career. As a Loan Officer at ESB Mortgage Company, I understand the loan business to be a fiercely competitive market, but I also know that there is more to home financing than simply securing your loan. I want to offer you the best option to achieve your financial goals, whether it's buying your first home, building your dream home, purchasing investment properties, consolidating debt, or refinancing your current home. I love being a part of this team and look forward to assisting you with all your mortgage needs.
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Kelli Skroh - Servicing Assistant
I have been in the Servicing Department for 9 years, and I love the fact that when you get a loan from ESB Mortgage Company, your loan stays with ESB Mortgage Company. No matter your preferred method of contact; face to face office visit, phone calls, email correspondence or online submissions through our website, we are here for you from application through the life of your loan. Welcome to ESB Mortgage Company! How can we be of service?

Charlotte Johnson - Servicing Assistant
As a local girl, born and raised in Ennis, I love the hometown feeling that ESB Mortgage Company provides to all of our customers. Although I am new to the Mortgage Industry, my background in working with the public has given me a strong commitment to providing excellent customer service, along with helping me to build long term professional relationships. I am excited to be part of this team and look forward to helping you with any of your servicing needs.

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